الثلاثاء، 26 فبراير 2013

Communication

Communication is the activity of conveying information.
also Communication is a two way process in which the receiver and sender..
Types of communication; There are five types of communication: Written- letters, memoranda, reports, notices Oral- telephone, face-to-face, meetings Visual- charts, tables, posters, advertisements Electronic- facsimile, computer, e-mail, pager Non- verbal- body language. It is the information that dictates which method is used depending upon:
* The nature of the information
* The speed with which it needs to be sent-
* Whether it is best in written or oral form-
* The cost-

Written communication uses words, numbers and images. Letters A formal method of communication, which is usually external. It is possible to set out detailed instructions, confirm arrangements or pass on information.
Memoranda are usually brief and used internally. They are sent through internal electric mail systems (e-mail).
Notices are frequently used internally to communicate to employees within the organisation. They can be used to inform employees of forthcoming social events, job vacancies or fire drill procedures.
Oral communication is communication via the spoken word. No record is usually kept.
The telephone is a form of electronic communication, which provides fast communication within an organisation and with others outside the organisation and people can be contacted on mobile phones in case of an emergency or urgency.

الاثنين، 25 فبراير 2013

ثلاث عبارات قرانيه في فن التعامل مع الاخرين ((خذ العفو أمر بالمعروف وأعرض عن الجاهلين **